Issues with Nearmap failing to load

Incident Report for Aurora Solar

Resolved

This incident has been resolved for new projects in Aurora. For any previously-created projects that are continuing to face this issue, please refresh the project and the design will default to Google HD or Google imagery (depending on what is available). Please reach out support@aurorasolar.com if you have any questions.
Posted Mar 20, 2023 - 13:36 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Mar 20, 2023 - 12:55 PDT

Update

We are continuing to investigate this issue.
Posted Mar 20, 2023 - 12:10 PDT

Update

We are continuing to investigate this issue.
Posted Mar 20, 2023 - 11:14 PDT

Investigating

We are currently investigating this issue.
Posted Mar 20, 2023 - 10:44 PDT
This incident affected: Aurora Solar App, Aurora Simulations, and Aurora API.