Issue with Live Chat (New Aurora)

Incident Report for Aurora Solar

Resolved

This incident has been resolved.

Posted Nov 16, 2023 - 11:12 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 16, 2023 - 10:34 PST

Investigating

Currently, we are experiencing an issue where live chats are unable to be initiated in New Aurora. Our Engineering teams are investigating and we will provide an update as soon as possible.

Posted Nov 16, 2023 - 09:41 PST

This incident affected: Aurora Solar App.