Issues with LIDAR data failing to load

Incident Report for Aurora Solar

Resolved

This incident has been resolved.

Posted Dec 07, 2022 - 10:07 PST

Monitoring

The issue has been identified and mitigated. We are continuing to monitor the platform to ensure there are no further issues.

Posted Dec 07, 2022 - 09:13 PST

Investigating

Currently, we are experiencing an intermittent issue where LIDAR data is failing to load. Our Engineering teams are investigating and we will provide an update as soon as possible.

Posted Dec 07, 2022 - 08:17 PST

This incident affected: Aurora Solar App, Aurora Simulations, and Aurora API.