We have implemented a fix for this issue, and we are observing that the simulation is now working as expected. We will continue to monitor the situation closely.
Posted Aug 05, 2024 - 08:14 PDT
Update
We have isolated the third-party outage, but issue is still occurring on our end. Our team is actively working on resolving the issue. We appreciate your patience.
Posted Aug 05, 2024 - 07:54 PDT
Identified
We’ve identified that the issue is caused by a third-party outage. Our Engineering team is actively working on a solution. Thank you for your patience.
Posted Aug 05, 2024 - 07:29 PDT
Investigating
Currently, we are experiencing an issue where simulation is not calculating and returning an error. Our Engineering teams are investigating and we will provide an update as soon as possible.
Posted Aug 05, 2024 - 06:55 PDT
This incident affected: Aurora Solar App, Aurora Simulations, and Aurora API.