Irradiance and Simulation not working

Incident Report for Aurora Solar

Resolved

This incident has been resolved
Posted Aug 26, 2025 - 10:07 PDT

Monitoring

Our team has implemented a fix, and the affected services are now functioning as expected. We are actively monitoring the situation to ensure everything remains stable.
Posted Aug 26, 2025 - 08:07 PDT

Investigating

We are currently investigating reports of service disruption (Irradiance failed to load, Simulations not working, including Expert Design Requests) that may have started approximately one hour ago. Our engineering team is actively working to identify the root cause and will provide updates as soon as more information becomes available.
Posted Aug 26, 2025 - 07:47 PDT
This incident affected: Aurora Simulations.