Shading data is failing to retrieve through API

Incident Report for Aurora Solar

Resolved

This incident has been resolved. Thank you for your patience and understanding.
Posted Sep 02, 2024 - 19:48 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 02, 2024 - 19:10 PDT

Identified

Our Engineering Team has identified the issue, and they are currently working on a fix. We will provide an update as soon as possible. Thank you for your patience as we resolve this matter.
Posted Sep 02, 2024 - 14:17 PDT

Investigating

Currently, we are experiencing an issue where Shading Data are failing to be retrieved via API. Our Engineering teams are investigating and we will provide an update as soon as possible.
Posted Sep 02, 2024 - 11:28 PDT
This incident affected: Aurora API.
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