LightReach Application Not Loading When Clicking "Apply Now"

Incident Report for Aurora Solar

Resolved

This incident has been resolved.

Posted Jul 01, 2025 - 20:02 PDT

Update

Hello everyone,

A fix has now been deployed, and the issue is expected to be resolved.

We apologize for any inconvenience this caused. If you have any questions or are still seeing any problems, just let me know—I’m here to help.

Posted Jul 01, 2025 - 20:00 PDT

Investigating

Hello, and thanks for your email.

We’re aware of the issue you’re experiencing with the LightReach Credit Application. Our engineers are actively working with the Palmetto team to get this resolved, and we’ll keep you updated as soon as it’s fixed.

We apologize for any inconvenience this has caused. If you have any questions in the meantime, just let me know.

Posted Jul 01, 2025 - 16:50 PDT

This incident affected: Financing Integrations.