Irradiance failing to load

Incident Report for Aurora Solar

Resolved

This incident has been resolved.

Posted May 11, 2023 - 14:52 PDT

Identified

We have recovered the irradiance functionality in the app but are still seeing some issues changing simulation settings in v2. If you have access to the legacy version of the app, you may be able to use it as a workaround. We will continue to work on this issue until it is fully resolved and will continue to update you via this ticket.

Posted May 11, 2023 - 14:19 PDT

Investigating

We are currently investigating this issue.

Posted May 11, 2023 - 14:00 PDT

This incident affected: Aurora Solar App and Aurora Simulations.