Resolved -
This incident has been resolved
Aug 26, 10:07 PDT
Monitoring -
Our team has implemented a fix, and the affected services are now functioning as expected. We are actively monitoring the situation to ensure everything remains stable.
Aug 26, 08:07 PDT
Investigating -
We are currently investigating reports of service disruption (Irradiance failed to load, Simulations not working, including Expert Design Requests) that may have started approximately one hour ago. Our engineering team is actively working to identify the root cause and will provide updates as soon as more information becomes available.
Aug 26, 07:47 PDT